Click here to download Patient Online – Frequently asked questions – Patients (PDF, 187KB)
Click here to download Patient Online – Giving you more choice in accessing GP services (PDF, 160KB)
Click here to download Patient Online - Registration Form
What are the benefits of Online Services
Online services will allow you to complete any of the below at a time that is convenient to you – day or night seven days a week. All patients have the opportunity to use Online Services to be able to:
- Book/Cancel appointments
- Order repeat prescriptions
- Change or amend personal details
- View your summary care record
- View your detailed coded record
Online access helps to manage appointments and telephone calls more efficiently and effectively, and patients find it convenient and accessible.
How to register for SystmOne online
Please bring to the surgery some form of photographic identity. You will be required to complete an application form and hand in at the Reception. This process applies to all patients.
Once your application has been processed, you will be sent your log in details and password. This will be sent to your home address, so please ensure we have the correct address for you. You will then be able to log in to access to the Online Services. You may change your password at your own convenience.
Patient and Practice Responsibility
Montague Medical Practice has the right to remove online access to services for anyone that doesn’t use it responsibly.
It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.
If you can’t do this for some reason, we recommend that you contact the surgery so that we can remove online access until you are able to reset your password.
If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.
Please see the Repeat Prescriptions page for more information on ordering your repeat prescription using our online service.